Describe the issue
Explain what you expected to happen and what happened instead.
Juvo support
Need help?
Let’s solve it.
Find quick answers, report a problem or send feedback directly to Juvo support.
Direct support
Email
Common questions
FAQ
Data information
Privacy
Ways to get help
Start with the right place.
Whether you found a bug, have a question or want to suggest an improvement, there is a simple way to reach the right information.
Contact support
Send a direct email for technical questions, problems or anything that needs a personal response.
Send an emailRead the FAQ
Find quick answers about availability, privacy, supported devices and how Juvo works.
View common questionsPrivacy information
Learn what data Juvo uses, what it does not collect and how privacy is handled.
Read the policyReporting a problem
Help make the issue easy to reproduce.
A few specific details can make it much faster to understand what happened and identify the cause.
Include the steps
List the game, screen and actions that led to the problem.
Add device details
Include your device model, iOS version and Juvo app version when possible.
Ideas and feedback
Suggestions are always welcome.
Feedback helps shape future updates, improve existing games and identify what should be added next.
Game suggestions
Suggest a classic, puzzle, card game or party game that would fit naturally into Juvo.
Experience improvements
Share ideas about menus, controls, accessibility, design or anything that could feel clearer.
Content requests
Request new prompts, questions, categories, modes or other replayable content.
Contact
Email Juvo support at juvoapp@outlook.com.
Response information
Support requests are reviewed directly. Response times may vary depending on the type of request and current development activity.
Bug reports
Describe the affected game or screen, what happened and how the issue can be reproduced.
Helpful details
Include your device model, iOS version, Juvo version and relevant screenshots when available.
Privacy questions
Read the Privacy Policy or contact support directly with questions about data and privacy.
Useful links
App Store · FAQ · Privacy Policy · Terms · All Games
Direct contact
Tell us what happened.
Questions, feedback and bug reports can be sent directly by email.